Jennifer Jackson is the owner and director of award-winning employee experience company, Jaxzyn. Jen helps leaders go beyond mediocrity in the workplace and is a regular presenter at conferences and workshops, sharing insights from her work around the world. She has guided strategy, change, culture and leadership programs for Nestlé, McDonald’s, Mattel, Origin Energy, and Coca-Cola. We talk to Jen about her successful new book, How to Speak Human. When people ask Jennifer what she does, how does she like to reply? Jen is a realistic idealist. What is that? The book is How to Speak Human, do we not know or do we know how to speak human? Jen’s view of the word professional George Bernard Shaw wrote "the single biggest problem in communication is the illusion that it has taken place.” Do many leaders have the illusion that it has taken place? How do we create a rhythm of communication around our Mission/Vision/Values? Are we becoming more visually literate? Is our expectation that work will look more visually appealing? Should that visual appeal also work on the communication to our teams internally? For the new generations at work, work is more than just a wage. What is it about? Consistency, Consistency, Consistency, grenade… we discuss the value of rituals and routines. Are many of us on autopilot each day without thinking to break the cycle for concerted explicit thinking? What breaks habituation for us personally and in the workplace? Sun Tsu, The Art of War says we must know the enemy. In Jen’s mind, who is the enemy of our day to day? Learning is remembering. Is Jen a believer in note-taking and journaling. What is Jen's process for taking notes to learn and remember? What are the killers of curiosity? How do leaders need to take complexity and deliver it in such a way to create sense and simplicity to gain buy-in? Dealing with "jargon ladened long, tedious meetings, and endless scrolling emails padded with waffle”. How does our language focusses our attention and improves our performance? LINKS Jennifer Jackson at Jaxzyn on LinkedIn
https://www.linkedin.com/company/jaxzyn/?originalSubdomain=au Jennifer Jackson at Jaxzyn
http://www.jaxzyn.com Eric Church - Kill A Word (Live At Red Rocks)
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